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Job Descriptions

Wellness Consultant/Reception Team Member

Our wellness center is on the cutting edge of healing, helping people to achieve their optimal health. Our talented staff is dedicated to the success of our patrons in reaching their fitness and health goals. This is an opportunity to participate in an exciting health services community where we empower our team members to excel with dynamic training and practice. We aspire to excellence in all that we do and we are excited to meet someone who wants to be part of this very cool project.

We are seeking a capable, cheerful and confident office worker for front desk/receptionist and point of sale duties to assist our clients in greeting, scheduling, answering questions and educating them about the various health and fitness opportunities we offer. We want someone with a can-do attitude.

No experience needed, but some office or sales experience a plus. We train all new employees. Should you be invited to join our team, you'll have the opportunity to learn and master our systems. You can develop skills that will allow you to move up the ladder, develop a career and make more money. We hire people who are willing to do what is required. We provide training so that you know how to do what we ask you to do. It's a challenging regime. Not everyone who applies is accepted. We are a family owned business and are fully committed to the success of each team member.

Digital Advertising & Social Media Coordinator

Description

This position requires you to be on site. It is not a remote work position.

It is a primary point person for many Marketing related tasks including advertisements, social media, and web development. This person is considered a key member and lead generator within the marketing team.

Details: 40+ hours per week. Flexible schedule with weekend availability. Rate is based on qualifications and experience.

Required Skills: Microsoft Office, Google Docs, SEO and knowledge of Digital Marketing platforms, an expert in social media and current trends.

Education: Bachelors in a related field or 3+ years of related experience.

Duties

Digital Marketing

• Running, Testing, and updating Google Ads, drip campaigns, and Facebook Ads
• Develop strategies, tactics and set marketing goals  with the team, to get the word out about our company and drive qualified traffic to our front door
• Use analytical tools such as Google Analytics and Facebook Pixel to analyze, adjust, and target PPC and SEO campaigns as necessary
• Work with owner/managers to originate and implement ad content and campaigns
• Experiment with a variety of organic and paid acquisition channels – content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis, and more
• Monitor campaigns and provides weekly analytics reports
• Use and monitor lead generation apps such as Bark, Thumbtack, and Lessons

SEO

• Manage website including webpage, keyword and landing page optimization
• Content creation - managing, editing, and posting website content for SEO purposes
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partnerships with key industry players, agencies and vendors

Social Media

• Use social media scheduling app Buffer to schedule social media content
• Replatform social media content across social channels
• Optimize social media post variables such as hashtags, tagging, locations and timing
• Engaging audiences in a meaningful way that reflects CORE values
• Growing social media following
• Have a keen eye for visually appealing content and maintaining a cohesive grid
• Monitor Instagram and Facebook analytics and provide weekly reports

Necessary Skills

• Communication and networking skills
• Ability to target various audience demographics
• Above average phone skills and etiquette
• Excellent writing and editing skills
• Planning and organization skills
• Microsoft office
• Google Drive
• WordPress
• Basic Coding/Graphic Design/ and SEO skills - WordPress, HTML
• Strong research skills, and a keen eye for data analysis knowledge
• Evaluating and decision-making
• Creativity in creating new campaigns and problem solving
• Financial budgeting and control
• Self-development -- continuing education - webinars, seminars, etc.

Job Type: Full-time

• Salary: Dependent on Experience

Outside Sales Manager

Purpose

This position is established to facilitate the expansion of the customer base to an otherwise untapped clientele with direct exposure to CORE and our services. It is intended to increase revenues from outside the CORE facility and draw some additional clients into our family of services offered at the CORE facility. This outside outreach effort will increase our exposure to the community-at-large and gives us greater public visibility. An effective program will increase our sphere of influence within the greater community by having more people speaking positively about the results they are attaining at CORE.

Compensation

Compensation begins at $2000 per month with the expectation of a minimum 80 logged hours to set up and develop the program with upper management. Once established the program will provide a $1000 base pay with a commission program to be created for an additional $1000, then a tiered commission structure to extend a benefit residual from a growing client base on an ongoing basis that is trackable to income generated by this position.

Duties

• Target employer/employee groups
• Research employers/future clients to analyze for needs/services/products
• Develop outside promotional service packages to present
• Develop promo events to advertise kickoff/availability for client groups
• Maintain CORE values
• Maintain in good standing professional internal and external business relationships
• Establish and maintain effective team relationships with all departments, contractors, and employees
• Maintain clients to ensure high levels of satisfaction from implementation to delivery and evaluation of services.
• Attract new clients and retain existing ones
• Be present at trade shows and maintain prospects list and database.
• Implement marketing strategies as assigned, generated and approved by upper management.
• Communicate in a positive and effective manner within the business and personally (any one of the outside representatives of the business).
• Attend Director and staff meetings

Personal Assistant

This is a full-time position which requires a flexible schedule. The individual must be trustworthy, have good phone etiquette, be honest, friendly demeanor, responsible and reliable, drama free & have own transportation.

The right person is smart, articulate, who can wear many different hats, with a proclivity toward clear communication, self-confidence, anxious to learn new things, a team player, not averse to menial tasks, able-bodied (can lift up to 50 pounds on occasion). Careful, detail-oriented, knows the way around a computer and various kinds of office software and equipment. If you are organized, neat and tidy, and can follow instructions precisely, you will be successful in the job.

You are going to be relied upon to handle many personal errands and personal business matters, freeing up the busy entrepreneur to manage the business; completing the many, assorted tasks and projects of life with your capable help and support. This is not a job to explore your creativity, but certainly having a capacity for discernment is necessary, and at the point of being redundant, the ability to follow clear instructions to the detail.

This is a contract position, where you will start for a 60 day probationary period at $13 per hour. Increases frequently in pay will be given after a 30-60 day probationary period and will be revisited throughout the year. Please send a resume and list related experience.

Personal Trainer

THIS POSITION REQUIRES YOU TO BE CURRENTLY CERTIFIED AS A PERSONAL TRAINER!

We are a locally owned and operated integrative wellness center. Our goal is to assist people in the greater Santa Cruz area attain their goals of optimal health and wellness. We offer a variety of preventative and alternative health services including acupuncture, chiropractic, therapeutic massage, therapeutic exercise, physical therapy, individual and small group personal training, and nutritional counseling. This is a part to full-time position. You must be available on weekends.

Preferred education/certifications:

• MUST be a certified trainer--ACSM, NASM, NSCA, CSCS, PTA Global or ACE CertificationCurrent CPR and AED
• Certifications(or in process of getting them)
• High school diploma or general education degree (GED) preferred
• A degree in a related field is preferred but not required (Exercise Science, Kinesiology, Sports Medicine, Physical Education, Nutrition, Fitness Specialist, etc.)

Opportunities include:

•  $20.00-55.00 per hour during training sessions depending on experience.
• Enjoy a friendly, fun company culture that promotes a work/life balance.
• Take advantage of continuing education opportunities to enhance and further develop one's skills and methods.

Experience:
Personal Training experience required; a passion for a lifestyle of health and wellness is essential. Qualified candidates will possess the following skills, abilities, and experience in addition to being available to work weekends, early and/or late evenings or split shifts:

•  The ability to listen compassionately and educate the client regarding the steps necessary for them to achieve their health and fitness goals.
•  Ability to build clientele by administrating fitness assessments and safely conduct personal training sessions
• Ensure accurate administration of client programs, including SOAP notes, measurement tracking, monitoring progress, and workout programs
• Assist in all revenue generating activities, including but not limited to: complimentary workouts, supplement booths, body-fat evaluation, seminars, and workshops
• Clearly communicate the value and importance of personal training sessions to our members.
• Self-motivated, takes initiative; willingness to acquire new skills.
• Achieve personal monthly client load objectives.
• Utilize organization skills and ability to maintain a neat presentation of the fitness floors at all times.
• Ability to adjust and operate all fitness equipment.
• Possess an enthusiastic, passionate, friendly and positive personality.
• Review and share knowledge of client progress and/or special needs with other wellness professionals to create a program of care that assists clients in achieving their health and fitness goals.
• Arrive punctually for all scheduled appointments.
• Attend practitioner meetings, as well as monthly in-house continuing education.
• Maintain accurate, current records on all client exercise programs and progress.
• Enforce all company and wellness center policies.
• Submit proper administrative paperwork/invoices according to a payment schedule.
• Computer proficiency and internet use/email skills required.

Physical Requirements:
Physical effort required for daily duties include lifting heavy weights, squatting, bending, reaching, spotting & prolonged standing and walking.
Must be able to frequently lift and /or move up to 45+ pounds.

Please reply with resume and references.

Massage Therapist

Description
We are a unique wellness facility that incorporates personal training, massage therapy, yoga therapy, physical therapy, acupuncture and chiropractic therapy. It is an open, attractive work setting with a great team and an opportunity for personal and professional growth. This can be a full time or part time position.

If you are looking for:

• A variety of modalities -an experienced team that works together to create integrative wellness packages for rehabilitation clients.
• Supportive management
• The excitement of working in a new, fast-growing company

Pay depends on experience. If you are interested please respond to the following questions via email and please attach your resume:

1. What does your ideal work environment look like to you?
2. What is one of your greatest achievements?
3. Do you consider yourself a team player? What does that mean to you?
4. What are your career goals in the next year?
5. What are you afraid of?

Job Requirements:

• Trained in at least ONE of the following massage modalities --- Swedish, deep tissue, prenatal, acupressure, shiatsu, rolfing, some form of energy work. (craniosacral, reiki, polarity or something of the like).
• Previous experience doing body treatment.
• Ability to satisfactorily communicate in English with guests, co-workers, vendors to their understanding.
• California state massage therapist or practitioner license required.
• Team and Goal oriented attitude
• Confidence and ability to sell retail products to meet monthly retail revenue goals.
• Have exceptional communication skills, both verbal and written
• Be able to develop a strong and mature rapport with multiple referral sources to bring in clients
• Be able to render clear and concise opinion and explanation of client status and progress.

Acupuncturist

Description
Seeking a California Licensed Acupuncturist to join our excellent team of practitioners. Prefer you have at least one year's experience, though the right person will be able to work as a team with other health care providers, from physical therapists, chiropractic, massage, nutritionist, and therapeutic exercise. We are dedicated to providing excellent client care and expect providers to be dedicated to their craft, on a path of life long learning and continuing education.
A working knowledge of nutrition, vegetarian/vegan nutrition also a plus, since this community has a lot of people with those restrictions. We have a budding nutrition counseling business also, and could add to the income of the right person who could combine both acupuncture herbal and nutritional counseling.
Willing to work with management to build the acupuncture business as necessary, do community outreach and special events. This position is part-time to begin, with a willingness to work full-time as the business grows. Strong interest in pain management, sports medicine, women's health a plus, and knowledge of facial acupuncture needed. We are a committed to providing excellent acupuncture services and are seeking an enthusiastic partner in doing so.
If you want to be part of a great business, please respond with a resume.
Job Type: Part-time

Administrative Assistant

Santa Cruz Core Fitness + Rehab is seeking an Administrative Assistant/Receptionist on a contract to possible hire basis. We are seeking an individual looking for a long term career in the fitness industry at a stable company.

Responsibilities:

• Receive clients and ensure coverage of front desk.
• Answer phone with a positive professional tone.
• Take messages correctly and make sure messages get to the correct person.
• Manage online scheduling software and keep an up to date schedule.
• Learn clients and projects that the company is working on for them.
• Perform word processing that includes correspondence, reports, and as assigned proposals and specifications. These tasks involve proofreading and editing. Proficient in Word, MS Office with working knowledge of Word and PowerPoint is beneficial.
• Prepare outgoing mail; which may include making labels, envelopes, applying postage, and packages.
• Maintain procedures and to do list with active projects.
• Check procedures for any new updates.
• Keep a log of project plans and update due dates.
• File client files in appropriate folders.
• Handle copying, faxing, filing, and mail including FedEx and UPS
• Assist with the selling of packages of services and resale items. This involves emailing and sending information to prospective clients.
• Prepare client files for practitioners and pull client files daily.
• Keep the rooms clean and organized. Help with setting up for team meetings.
• Order and restock needed office supplies and equipment
• Prepare invoices
• Other duties as assigned
• Experience with Mindbody Scheduling software a major plus
• Knowledge of Facebook, Linked-In, Craigslist, Gmail, Google a must. Website and copy editing desirable as well.

Requirements:

• 1-3 years plus experience (if it the right fit, less experience will be accepted) will be in an Administrative/Receptionist role with excellent tenure
• Must be polished and mature
• Dress in appropriate business attire for front desk coverage
• Must be extremely reliable and available Monday-Sunday, 8-5
• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
• Ability to deal professionally with clients and vendors
• Speak English proficiently
• Sense of urgency
• Ability to multitask
• Maintain composure in stressful situations (i.e. customer service)
• Detail-oriented

Insurance Billing Assistant

Description

We are looking for a full-time, in-house Insurance Biller! If you have been told that you are organized and detail-oriented, this may be the job for you. This is an entry-level position, with no experience necessary. You will be trained! There are a wide variety of responsibilities that come with the position. Here’s what we are looking for:

Qualifications:

• Extreme attention to detail REQUIRED
• Strong organization REQUIRED
• Team player
• Reliable
• Comfortable talking on the phone
• Good communication skills (writing, reading and speaking)

Duties:

• Create medical claims
• Send claims to Insurance companies
• Bill using specific codes
• Analyze processed claims for errors
• Call insurance companies and be persistent
• Keep a detailed log of each case
• Verify insurance of new customers
• Use online software and tools to verify benefits
• Create reports and superbills
• Answer questions about insurance plans and billing issues
• Call clients on occasion with information regarding their insurance
• Assist with cleaning the office once a week

If you would like to apply for this job, please email billing@santacruzcore.com with your resume and why you would be a perfect fit for this position.

Pay depends on experience. If you have no experience pay starts at $14, but will incrementally increase depending on speed and accuracy. There are some awesome perks of working for Santa Cruz CORE Fitness +Rehab which will be described in your interview.

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